Once your order has been submitted, we immediately begin the production process of your personalized stencil. Due to customization of all orders we cannot offer refunds. If you need to cancel your reservation, you must give a minimum of 48 hour notice. In doing so, we will offer full reservation payment as a future credit for any available workshop of the same value. Same day cancellations or no-shows will not be eligible for a studio credit. Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.